How To Fix Common Yahoo Mail Issue?

Though Yahoo Mail is known for offering uninterrupted email services to the users, however sometimes, some users may face one or the other issues with their Yahoo Mail account due to different reasons. If you are also experiencing issues like problem accessing Yahoo Mail account, problem sending/receiving email, Missing Email/Contacts or any other issue, you can follow the workarounds provided below to fix such issues and errors in your Yahoo Mail account.

Guide to Fix Common Issues in Yahoo Mail Account

  1. Remove Ad Blocking Software

If you have installed an ad blocker to your web browser, it generally adds a code into your Yahoo Mail Inbox folder which affects the functionality of your account. Therefore it is suggested to try disabling such software.

  1. The Website, Buttons, or Menus Not Working or Functioning Slow

If you are experiencing issues with the functionality of your Website, Buttons, or Menus in your Yahoo Mail account, you can consider the following suggestions:

  • Make sure you are accessing your Yahoo Mail account on a supported web browser such as Google Chrome, Mozilla Firefox, and Apple Safari.
  • Make sure the supported web browser you are using is running with the latest version of updates.
  • Make sure any browser enhancement is not affecting the functionality of your Yahoo Mail account.
  • Make sure that JavaScript is enabled for your web browser.
  • Sometimes your computer security programs like antivirus, antispyware, and firewall products may affect the functionality of your browser which in turn can cause a problem with your Yahoo Mail account. Therefore it is suggested to disable such software temporarily to see if this fixes the problem with your Yahoo mail account. If disabling any of such programs resolve the issue, you can create an exception for your Yahoo Mail account in such program.
  • Try resetting your Yahoo Mail account to its default settings.
  • Restart your computer and check if this clears the issues with your Yahoo Mail account.

 

  1. Unable to Send or Receive Emails

If you are unable to send or receive emails in your Yahoo Mail account, you can follow the below-mentioned steps to fix the problem:

When Unable to Send Emails

  • Make sure that the email was sent from your Yahoo Mail account by checking your Sent folder and your Drafts Also, check in case you make a typo error while entering the email address of the recipient in the “To” folder.
  • Ask the recipient to check their account in case the email got delivered to their Spam folder or your email address is not blocked in their email account. Also, ask the recipient to make sure any Filter is not redirecting the email to any other folder in their email account.
  • Check the IMAP/POP configuration settings to ensure you have configured your Yahoo Mail account on an email program.

When Unable to Receive Emails

  • Make sure that your reply-to address is blank.
  • Make sure that you have not blocked the sender by mistake in your account.
  • Check the Spam folder in your Yahoo Mail account to check whether or not the email was marked correctly.
  • Check the other folders in your Yahoo Mail account to ensure that any filter didn’t move the email in any other folder.
  • Check the IMAP/POP configuration settings to ensure you have configured your Yahoo Mail account on an email program.

 

  1. Emails are Missing

If you ever lose access to your important emails because of deleting them accidentally in your Yahoo Mail account, you can easily recover them by submitting a Restore Request to Yahoo. While you can submit a restore request to recover your missing emails, it is important to consider the  following things:

  • Restore Request cannot be canceled once submitted.
  • Restoration of emails is not always successful.
  • Only emails which would have been deleted in last 7 days will be restored.
  • Emails that would be recovered successfully will be added back to the same folder where they were at the time frame you chose to restore emails.

 

  1. Unable to Access Yahoo Mail Account

If you are unable to access your Yahoo Mail account, you can regain access to it by following these suggestions:

  • Make sure that you are entering the sign-in credentials correctly while keeping in mind the CapsLk key for case sensitivity.
  • Check in case there is some error on the Yahoo’s end.
  • Make sure that your internet network is working properly.
  • If stilly you are unable to access your account, your Yahoo Mail account might have been hacked by someone. In such a case you can recover your Yahoo Mail account by resetting its password.

To Reset Yahoo Mail Password

  • Go to the Yahoo Mail sign-in page and enter your Yahoo Mail address in the provided field. Then click on the Next
  • On the next screen, click on the “I forgot my password
  • On the next screen, you will be prompted to verify your identity as the rightful owner using the Account recovery option (email address or phone number).
  • Once you will verify your identity, you will be able to reset the password of your Yahoo Mail account.

So, these are the workarounds that you can follow to fix the common issues in your Yahoo Mail account. For further help you can contact Yahoo customer service helpline number to fix Yahoo mail account.

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